SOLUTIONS

INFOTAINMENT
SOLUTIONS

CASTING
SOLUTIONS

SMART TV
INTEGRATION


MVI'S AI PLAY


CONTENT

INFOTAINMENT SOLUTIONS

ENTERTAINING * REVENUE GENERATING * STREAMLINING

MVI’s innovative infotainment solutions provide a feature-rich and fully customisable IPTV experience to fit any requirement. Whether you need a system that is tailored to your unique needs, just require a basic system for quick deployment or would like a casting-only system – we have the right solution for you.

MVI is integrated with all major hospitality ecosystem providers, including PMS, POS and dispatch systems, such as Opera, Infor, Shiji, Simphony, HotSOS, Knowcross and others, to enhance your guest experience and streamline your backroom operations.

Our system is approved by all major hotel brands, including Marriott, IHG, Accor, Shangri-La, Mandarin Oriental, Four Seasons, Rosewood and many others.

TRANSACTIONAL SOLUTIONS

MVI is integrated with most POS and Workflow management systems which enables hotels to offer their guests a fully automated ordering experience while streamlining backend operations.

Services include:

  • In-Room Dining (intgration with Simphony, Shiji/Infrasys, Agilisys and others)
  • Housekeeping / Service Request (Integration with Knowcoss, HotSOS, FCS eConnect, Stay Please and others)
  • Minibar delivery / restocking
  • Food Ordering service in partnership with local restaurants
  • Gift Shopping
MVI’S FEATURES AT A GLANCE
  • Welcome message
  • TV channel EPG
  • Unlimited languages
  • Service request/eConcierge
  • Movies on demand
  • Facilities information
  • Push/emergency messaging
  • PMS messaging
  • Group messaging
  • Folio review
  • Express checkout
  • Snooze / Ambient sounds
  • Digital Signage
  • Casting (Chromecast & Airplay)
  • Internet Radio
  • Internet Video
  • In-room dining ordering
  • In-room shopping
  • Smart app
  • Room control
  • Alarm
  • Currency exchange
  • Flight info
  • Weather / time / maps
  • Event information
  • Filtering / search
  • Tablet / 2nd Screen

MVI’s SMART APP

Enables guests to use their own mobile devices to control and interact with the TV and access hotel services.

Using simple QR-code pairing – without having to download an app – MVI’s Smart App also enables ordering of Room Service and Housekeeping services, TV channel zapping and Room Automation control. Available for Android and iOS devices.

CASTING SOLUTIONS

The most versatile and flexible Casting solutions in the industry

Seamless Casting Solution for Google TV (CC4)

MVI’s new enterprise-grade solution for Google TV casting is a fully manageable and user friendly casting solution for Google TV (CC4).

This means MVI can re-set the dongle and wipe guest data remotely upon guest check out and only ONE remote control is needed in the guest room to interact with the Google TV dongle and the TV.

Also still available (while stocks last):
On-Premise Setback Chromecast (for Chromecast 3)

One Chromecast dongle per TV point, including security / anti-theft bracket. Can be combined with Apple TV headend-based solution (see below).

Headend- or Cloud-Based Streaming for Chromecast & Airplay (for Chromecast 3)

No in-room equipment needed – a pool of devices will be available to all guests in the headend. Also available from MVI’s Cloud Centres (select countries only) to eliminate the necessity of any on-premise equipment.

Cloud-Managed Set-Back Casting for Chromecast (for Chromecast 3)

Casting-only solution without any IPTV. Can be added to existing (even non-MVI) IPTV platform. Compatible with any TV model and requires no on-premise equipment aside from CC dongles and an VPN gateway. The complete session management, including QR code generation, is managed from the Cloud.

SEAMLESS INTEGRATION
WITH SMART TVs

MVI seamlessly integrates with a wide selection of Hospitality Smart TV brands, which eliminates the need for an in-room Set Top Box (STB). MVI also supports a hybrid solution, where both SmartTVs and STBs run concurrently on one network. This enables hotels to replace conventional TVs with Smart TV sets gradually.

Access to the Netflix App

MVI is fully approved by Netflix to activate the Netflix app on all SmartTVs that offer guests direct access to the Netflix app. Guests can sign into their Netflix account with an on-screen keyboard to enjoy their favourite shows without having to install any other equipment or dongles. All guest data will be automatically erased after the guest checks out.

In addition, MVI is also fully integrated with Philips MediaSuite TVs offering inbuilt Chromecast without the guest having to change to another WiFi SSID.

MVI's AI PLAY

An early adopter of Al

The launch of an experimental AI chatbot in 2018, powered by IBM Watson, positioned MVI to capitalize on the AI revolution ignited by OpenAI/Chat GPT in 2022. In early 2023, we established the Prompt Engineering team within the R&D division. By late 2023, we secured its first AI hotel customer, demonstrating the practical application of AI for operational support. With over 100,000 rooms in its customer base, MVI anticipates strong upselling opportunities driven by this AI-driven innovations and market leadership.

AI-based services in hotels and beyond encompass a wide array of functionalities:

  • Knowledge Base
  • Management Training
  • Trouble-ticket Management
  • Customer Services
  • Management (CSM/CRM)
  • Content Management (front/backend)
  • Voice control
MGM ServiceNow Al Agent

In late 2023, a newly launched AI-based trouble ticket analytics, transforming issue resolution in hospitality. It analyses ServiceNow ticket meta data and work notes to enable effective and efficient handling of outstanding issues.

This innovative tool is pilot with MGM sponsored by Microsoft, driving interest from other hotel customers, particularly large casino hotels.

MVI’s SOLAR-POWERED
REMOTE CONTROL

MVI’s battery-less remote control is entirely solar powered, giving hotels a truly environmentally friendly and easy to manage option for the in-room remote control. With one charge lasting up to three months, the remote’s supercapacitor enables fast-charging through light exposure or, if a light source is not available, through a USB-C input which takes less than one minute for a full charge.

Single remote for all

Eliminating the need for two remote controls in the guest room, MVI’s Solar-powered remote control combines control of Google TV and IPTV into one unit and also features a button for direct access to the Netflix home page after initial pairing.

The remote control can also be fitted with a voice control button to make it AI ready.

CONTENT

MVI offers access to Hollywood and Asian movies on demand and with different business models, from free-to-guest, to revenue share.

Guests have access to a vast library of over 100 movies, while new titles are uploaded every month in HD quality.

Contact us to find out more.

MVI SYSTEMS LTD.

11/F, Sitoy Tower
164 Wai Yip Street
Kwun Tong
Kowloon, Hong Kong

CONTACT US

Phone:
Fax:
Email:
Web:

+852 2961-4268
+852 3007-2276
enquiry@mviptv.com
www.mviptv.com

Copyright 2023 - MVI Systems Limited | All Rights Reserved |

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